WHO IS USA LACROSSE

USA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee.  As the governing body of men’s and women’s lacrosse in the United States, we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, keep participants safe, and ensure everyone feels welcome.  Supporting more than 425,000 members, we provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders.    

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community.  We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.

Mission

As the governing body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.

Core Values

• We Influence - Written and Verbal Communication
• We Serve - Customer Focused
• We Create & Innovate - Creativity
• We Collaborate - Peer Relationships
• We are Humble & Honest - Integrity and Trust
• We Embrace Individuality - Diversity
• We Have Fun – Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization, keep reading. 

POSITION SUMMARY

USA Lacrosse is looking for a Business Advisor to join our team.  This role focuses on deepening relationships with USA Lacrosse's member organizations by tailoring the products and programs available to them.  You will serve as a consultant to Program Leaders and member organizations and help them customize resources available so they can grow their programs and achieve their goals.

The Business Advisor is the subject matter expert (SME) on all programs and products offered by USA Lacrosse.  Through a consultative sales approach, this role builds relationships to optimize use of programs and services offered by USA Lacrosse to its members to increase revenue for our organization.  You will work with the SR Manager, Sport Experience Business Analyst and Sport Experience and Regional Development teams to gather and present business insights to Program Leaders on strategic methods to grow and enhance their programs, leveraging offerings available through their USA Lacrosse membership.

The ideal candidate will possess soft-sales skills with a creative and consultative approach to building relationships and delivering solutions, combined with their knowledge of lacrosse and ability to help organizations develop and grow youth sport programs.  This is a great opportunity to join a growing organization and work with passionate and talented individuals toward a common goal….to grow lacrosse throughout the United States during an exciting time as our sport gains visibility, heading to the Olympics.

A Typical Day Looks Like…

Strategy Consulting and Program Enhancement & Engagement

• Serves as USA Lacrosse’s outward facing SME on products and services developed by the Sport Experience team.  This includes having an in-depth knowledge of how to implement and customize these programs, using best practices so Program Leaders can elevate and grow their programs, coaches, and athletes through available member benefits.  
• Works collaboratively with the Sport Experience team to customize member products and services for identified member organizations. 
• Works with the Regional Development and Marketing teams to engage with member organizations and communities across the country to increase awareness of USA Lacrosse products and programs available.  This includes identifying and engaging with internal and external stakeholders using data to identify areas of need.
• Develops and packages branded resources to provide individualized plans for Program Leaders to enhance the experience for the athletes, coaches, officials, and families in their community, while growing their programs.  

Administration & Operations

• Collaborates with the SR Manager, Sport Experience Business Analyst to identify member programs who may benefit from services offered through analysis of metrics and benchmarks collected through strategic outreach.
• Works with the Marketing department to package resources as needed for use with business unit and outreach initiatives.
• Researches and provides feedback to the Sport Experience team on products and needs identified in the marketplace.

Reporting & Analysis

• Continually collects, evaluates, and refines programs offered by using data and real-time feedback from Program Leaders on their experiences using our member-facing programs, services, and products.  This includes evaluating and analyzing outcomes of programs offered through surveys and focus groups with participants (coaches and athletes) and Program Leaders to help USA Lacrosse learn and grow to meet the needs of our customers.
• Collaborates with the SR Manager, Sport Experience Business Analyst and data analytics team to determine what data should be collected and measured so we can understand what contributes to impact, growth, continued participation, and overall return on investment (ROI). 
• Provides analysis what value programs who received personalized development plans gained, capturing a "before" and "after" assessment to understand overall impact and success.   

Is This You…

• 5 to 10 years of experience in business consulting or strategic development.  Experience managing volunteers and/or serving as a Program Leader for a lacrosse organization a plus.   
• Previous working experience in a non-profit, association, or other member-based organization a plus.
• Strong lacrosse knowledge with the ability to evaluate what a program is doing and make recommendations so they can further develop and grow their program for coaches and athletes.  Experience in youth sports beneficial.    
• Experience working with lacrosse programs and/or leagues with an understanding of what components are important to be successful a plus. 
• Ability to think proactively and strategically with the capacity to deal with shifting priorities based on business needs.
• Proven experience working in a consultative (soft sales) role with the ability to listen to and evaluate the needs of an organization to make recommendations based on available products and services to build the program so it can achieve its goals and grow.  This includes the ability to make best practice recommendations based on what they know from their industry experience.  
• Intermediate to advanced knowledge of Microsoft 365 products, specifically Word, Outlook, Excel, PowerPoint, and Teams.  Knowledge of Salesforce a plus and the ability to learn new software programs. 
• Strong organizational skills, ability to multi-task and meet required deadlines, and exceptional attention to detail and follow up/through skills with that ability to pivot as needed.
• Effective communication skills, including written, verbal, and interpersonal. This includes the ability and confidence to speak publicly.
• Ability to exercise discretion and handle confidential information/situations.
• Energetic "go-getter" who can present a professional and assertive persona to negotiate, build relationships, and establish credibility and trust.
• Ability to work independently as part of a collaborative team with internal team members and departments, as well as external parties, to problem solve and think "outside the box" to bring together differing perspectives to alignment and to gain buy in.  This includes the ability to assist in the implementation and adoption of the solution.  
• Ability to be flexible with your work schedule to accommodate needs of Program Leaders for “after hours” meetings and travel needs that may require work at night and/or on weekends based on business needs.
• Willingness to develop and fuel the growth of the sport with diversity, inclusion, and equity in mind.
• Ability to align with USA Lacrosse’s Mission, Vision, and Values and Strategic Plan to support our initiatives and organizational goals.

Expected Hours of Work

This position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs.  This is a hybrid position and works from the headquarters office in Sparks, MD three (3) days a week with the flexibility to work from home (remote) two (2) days a week. 

Compensation & Benefits Overview

The total compensation pay range (inclusive of base salary plus annual incentive pay potential) for this position is $66,000 to $82,500, commensurate with experience.

USA Lacrosse offers a competitive benefits package including, but not limited to:

• Medical, Dental, and Vision insurance, offering multiple options for Medical and Dental (eligible the first of the month following 30 days of employment).
• Company paid Life and AD&D at one times an employee’s annual salary up to $50,000 and company paid Long Term Disability (LTD) at one year of employment.
• 403(b) retirement plan (eligible immediately upon hire), including a 4% employer contribution at one year of employment.
• Generous PTO, company paid holidays, bereavement, jury duty, and parental and maternity leave.
• Additional voluntary insurance options, such as supplemental benefits through Colonial and Nationwide pet insurance.
• Discounts on USA Lacrosse merchandise. 
• Free onsite gym at HQ office. 
• Free parking.

Travel Requirements

Travel may be necessary up to 10% of the time (local, regional).  Travel would involve the following mode(s) of travel: car, train, or air.  Some out of area and overnight travel may be expected.   

EEO Statement